Who we are
EnWater Design FZE provides advisory and consulting services relating to water and wastewater systems, including treatment, reuse and residuals.
Questions about this policy or the use of personal information can be sent to start@enwaterdesign.com.
Information we collect
We may collect information provided when someone:
- submits an enquiry through the website;
- contacts us by email, telephone or another communication channel;
- requests information, a proposal or advisory support; or
- provides project documents or technical information.
This may include a name, company, job title, email address, telephone number, project details and any information or documents submitted.
The website or its hosting services may also receive limited technical information needed for operation and security, such as IP address, browser or device information and server logs.
How we use information
We may use personal information to:
- review and respond to enquiries;
- understand project requirements and determine appropriate next steps;
- prepare scopes, proposals and related communications;
- manage client, supplier and professional relationships;
- operate, secure and improve the website; and
- meet applicable legal or regulatory requirements.
Information submitted through an enquiry will not be used for unrelated marketing without an appropriate basis or separate permission.
How long we keep information
Personal information is retained only for as long as reasonably necessary to respond to an enquiry, manage the resulting business relationship, maintain appropriate business records and meet legal requirements.
Information that is no longer required will be deleted, anonymised or securely archived, as appropriate.
Information security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. No method of online transmission or storage can be guaranteed to be completely secure.
Your rights
Subject to applicable law, individuals may ask EnWater Design to:
- provide information about personal data being processed;
- correct inaccurate or incomplete information;
- delete information where it is no longer required;
- restrict or object to certain processing; or
- provide or transfer information where applicable.
Requests can be submitted to start@enwaterdesign.com. Additional information may be requested to confirm identity before a request is completed.
Changes to this policy
This Privacy Policy may be updated when the website, services or information-handling practices change. The latest version will be published on this page with its revision date.